Fraud

CR-X Fraud Detection is part of the CR-X Fraud and Revenue Assurance Managed Environment (FRAME)

The CR-X Fraud Detection system provides a wide range of complementary functionality and interfacing between major telecommunications billing systems and industry standard fraud detection analytics. This functionality is provided on low-cost platforms capable of handling hundreds of millions of daily rated call records with 24x7 availability and high reliability. CR-X is well architected to provide a diverse range of functions whilst handling the extreme transaction volumes encountered by in Tier 1 Telco's.

Input Filtering, Reformatting and Enhancement

The CR-X Fraud Pre-Processing system filters call transactions from fixed and mobile rating engines as well as customer details from the Billing system. All data loaded into the pre-processor is accepted and re-formatted, thereby removing the need for core billing system changes when new fraudulent behavior is detected. This functionality updates tables to assist with re-formatting and is capable of on-the-fly record enhancement (e.g. attaching customer details) from massive, in-memory table references. Temporary storage of all data is supported in case it is required due to downstream system failure.

Real-Time New Account Processing

CR-X Fraud Pre-Processing is able to implement 'fast path' processing for additions, modifications and deletions of customer account details to ensure that downstream fraud detection processing is not constrained by out-of-date reference data.

Fraud Analysis Transaction Flow Control and Thresholding

CR-X is able to manage the transaction load on fraud detection systems by dynamically withholding low-risk call transactions. These restraints can be lifted when certain business-defined thresholds of cost, quantity or frequency are breached. Once thresholds are passed, withheld calls can be resubmitted into the fraud analysis stream.

Future-Proofing Interfaces

Using its powerful file interfacing and conversion functionality, CR-X is able to interface to a diverse range of record types, including broadband 3G and content, converting them into a standard form for fraud analysis. Using this approach minimizes any delays and costs incurred by having to make changes in either the core billing or fraud detection platforms.

As new products-are released, fraudsters adjust their behavior to exploit the situation. CR-X can be rapidly adapted, with new business rules, to block and detect this opportunistic behavior.

CR-X has a storage and analysis facility that allows transactions, not currently used for fraud risk indicators, to be analyzed for future inclusion.

Fraud Relationship Analysis Data Store

CR-X can also provide a low-cost, high-performance repository for all call and customer records processed from the Billing feed. This functionality can support numerous forensic requirements in the Fraud / Revenue Assurance domains.

Fraud and Revenue Assurance Performance Reporting

The interfacing into all rated record feeds provides a high-quality source for timely summarization and reporting on revenue flows, volumes and product performance. These figures from the CR-X Fraud preprocessor can normally be supplied well in advance of equivalent metrics sourced via conventional data warehousing. The timely nature can significantly reduce the reaction time when diagnosing rating, network and other revenue impacting events.